Cookies

Teeyo Cookies Policy

How Teeyo uses essential cookies and similar technologies—no tracking, advertising, or analytics.

Last updated: December 5, 2025

This Cookies Policy explains how Teeyo Pty Ltd (ABN 27 666 191 779) ("Teeyo", "we", "our", "us") uses cookies and similar tracking technologies when you or your child uses the Teeyo website, mobile application, and services (the "Platform").

We are committed to privacy and transparency, particularly given that Teeyo is used by children. We use cookies only where necessary to provide a safe, secure, and functional experience.

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device by your web browser. They allow websites to remember information about your visit and provide essential functionality.

Similar technologies include:

  • Local storage – data stored in your browser's local storage
  • Session storage – temporary data stored during your session
  • Web beacons – small tracking pixels (we do not use these)
  • Fingerprinting – identifying users by device characteristics (we do not use this)

Teeyo uses only essential cookies necessary for the Platform to function securely. We do not use cookies for advertising, behavioral tracking, analytics, or marketing purposes.

2. Types of Cookies We Use

2.1 Essential Session Cookies

Essential session cookies are required for Teeyo to function. We use them to:

  • Authenticate your login and keep you securely logged in
  • Maintain your active session while using the Platform
  • Link your session to the correct account and data
  • Protect against unauthorized access and session hijacking
  • Load pages correctly and maintain functionality

These cookies are necessary and cannot be disabled without preventing the Platform from working.

Cookie Details:

  • Name: teeyo_session (or similar session identifier)
  • Duration: Session (deleted automatically when you close your browser)
  • Type: Strictly necessary
  • Content: Encrypted session ID only (no personal information)

2.2 Cookies We Do NOT Use

Teeyo explicitly does not use:

  • Analytics cookies – Google Analytics, Mixpanel, or similar tracking services
  • Advertising cookies – Cookies that enable retargeting or behavioral advertising
  • Third-party tracking cookies – Cookies that follow you across different websites
  • Performance monitoring cookies – Cookies that track page load times or performance
  • Personalization cookies – Cookies that remember your preferences across sessions
  • A/B testing cookies – Cookies used for experimentation or feature testing
  • Marketing cookies – Cookies used for marketing automation or email tracking

3. What Information Do Cookies Store?

3.1 Essential Session Cookie Content

Teeyo's essential session cookies store only:

  • An encrypted session identifier (token)
  • Session expiration time
  • Basic security information for protecting against CSRF attacks

3.2 What We Do NOT Store in Cookies

Teeyo does not store in cookies:

  • Child's name or identifying information
  • Parent's name or email address
  • IP addresses or device identifiers
  • Behavioral data or user activity
  • Browsing history or pages visited
  • Personal preferences or settings
  • Device information (operating system, browser type, etc.)
  • Location data
  • Any other personal information

No identifiable personal information is stored in cookies. All essential session data is stored securely on our servers, encrypted and protected.

4. Cookie Duration and Persistence

4.1 Session Cookies

Our essential session cookies are session-based and persist only for the duration of your active session, are automatically deleted when you close your browser, and expire after a period of inactivity (typically 30 minutes to 1 hour). They do not remain on your device long-term.

4.2 Persistent Cookies

Teeyo does not use persistent cookies that remain on your device after closing the browser.

5. Third-Party Cookies

5.1 Third-Party Service Providers

Teeyo uses third-party service providers to operate the Platform. These providers are listed in our Privacy Policy (Section 5) and include Vercel, Cloudflare, MongoDB Atlas, Stripe, OpenAI, and Anthropic.

5.2 Cookies Set by Third Parties

Most third-party providers do not set cookies through the Teeyo Platform. The exception is Stripe.

Stripe Payment Cookies:

  • Process your payment securely
  • Prevent fraud and unauthorized transactions
  • Comply with PCI-DSS security standards

These Stripe cookies are strictly necessary for payment processing, do not track your behavior across other websites, are controlled by Stripe's own Cookie Policy (https://stripe.com/privacy), and are deleted when your payment session ends. We have no control over third-party cookies and cannot access their contents.

5.3 Cloudflare

Cloudflare may set essential cookies to protect against security threats, verify human traffic, and deliver content efficiently. These are strictly necessary and do not track user behavior. For details, see Cloudflare's Cookie Policy (https://www.cloudflare.com/cookie-policy).

6. Consent and Cookie Control

6.1 Your Consent

By creating an account and using Teeyo, you consent to our use of essential session cookies as described in this policy. These cookies are necessary for the Platform to function and cannot be disabled without breaking core functionality.

6.2 Managing or Disabling Cookies

You can manage cookies through your browser settings, including viewing, deleting, blocking, or receiving warnings before accepting cookies. If you disable essential session cookies, Teeyo will not function—you will be unable to log in, access writing submissions, use writing tools and feedback features, or save submissions.

6.3 Browser Settings Instructions

Google Chrome:

Settings → Privacy and Security → Cookies and other site data

Apple Safari:

Preferences → Privacy → Cookies and website data

Mozilla Firefox:

Settings → Privacy & Security → Cookies and Site Data

Microsoft Edge:

Settings → Privacy, search, and services → Clear browsing data

7. Compliance with Privacy Laws

7.1 Australian Privacy Principles

Our use of cookies complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), particularly APP 1 (open and transparent management of personal information), APP 6 (use or disclosure of personal information – we only use cookies for essential functionality), and APP 12 (accuracy of personal information – cookies do not store personal data).

7.2 Relationship to Privacy Policy

This Cookies Policy is part of our overall Privacy Policy. For comprehensive information about data collection, use, and protection, please see our Privacy Policy at /privacy.

8. Do Not Track (DNT) Signals

Some browsers allow you to send a "Do Not Track" signal. Teeyo respects these signals. Because we do not engage in tracking, profiling, or behavioral advertising, DNT signals do not change our practices—we do not track users regardless.

9. Changes to This Policy

9.1 Updates

We may update this Cookies Policy from time to time to reflect changes in technology or cookie practices, updates to third-party provider policies, legal or regulatory requirements, or improvements to Platform functionality.

9.2 Notice of Changes

For material changes, we will notify you by email at your registered parent/guardian email address at least 30 days before the changes take effect. Continued use of Teeyo after this period constitutes your acceptance of the updated policy. For minor clarifications or technical updates, we may update this policy without advance notice. The "Last updated" date at the top indicates when this policy was last revised.

10. Contact Us

If you have questions about this Cookies Policy, how we use cookies, or your cookie preferences, please contact us:

  • Email: [email protected]
  • Address: 55 Rowntree Street, Birchgrove, NSW 2041
  • ABN: 27 666 191 779

We aim to respond to all inquiries within 10 business days.

For privacy concerns, you may also contact the Office of the Australian Information Commissioner (OAIC):